So the customer must make a quality sacrifice when buying this type of product. State of the art technologies, such as new types of cooling layers, are tough to incorporate. But boxing creates issues with off-gassing, foam selection, weight, and thickness. This requires the mattress to be vacuum-sealed and sent to the customer via UPS or Fed-ex. “Every other mattress start-up follows the ‘bed in a box’ model. What does the Loom & Leaf offer that other mattress companies don’t? The 120-night trial period makes up for the lack of ability to test mattresses, while the company also distinguishes itself from competitors and adds peace of mind to the buying experience by providing two options for mattress firmness levels, offering set-up on delivery, providing a no-hassle returns policy, and delivering exceptional customer care. With no brick and mortar retail stores, no showrooms, and the production of only two types of mattresses, overheads are lowered and cost savings passed on to customers via the mattress prices. The company’s stated commitment to implementing sleep technologies to relieve pressure points, improve circulation and energize active bodies is one side of the story the other side is the actual shopping experience, which is simple, fully transparent, risk-free, and exclusively online. Launched in 2011, they made their name with an innerspring mattress, before releasing the Loom & Leaf memory foam option four years later.īased out of Westport, CT and Austin, TX, all mattresses are American-crafted. Saatva is arguably the best-reviewed mattress company on the internet.
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